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Frequently Asked Questions

Everything you need to know before booking. Still have a question? Text us at (346) 847-7238.

How much does a cleaning cost?

It depends on the size of your home and the type of service. A standard cleaning for a 2-bedroom, 2-bath home starts around $120–$135; deep cleaning and move-in/move-out cleaning cost more because they take longer. Use our instant quote calculator to see your estimate in seconds, or text us for a custom quote.

What’s the difference between a standard and a deep cleaning?

A standard (or recurring) cleaning covers everything you see and use every day: kitchen, bathrooms, floors, dusting, beds. A deep cleaning goes further — baseboards, vents, behind appliances, inside cabinets and grout. We recommend a deep clean for a first visit or a seasonal reset, then standard cleanings to maintain.

Are your products really eco-friendly?

Yes. We use plant-based, eco-friendly products on every job, at no extra charge. They’re safe around kids and pets once surfaces are dry and don’t leave a strong chemical smell.

Do I need to be home during the cleaning?

No. Many clients give us a code, a hidden key or let us in and head out. If you prefer to be home, that’s fine too. Just let us know what works for you when booking.

Do I need to provide cleaning supplies?

No. Our team brings everything: products, cloths, mops and vacuum. If you have a specific product you want us to use in your home, we’re happy to.

How do you price recurring cleaning?

Weekly, bi-weekly and monthly plans get 10% off every visit. Most families choose bi-weekly. There’s no contract — you can pause or cancel anytime.

Are you licensed and insured?

Yes. R&D Magic Hand Cleaning Service LLC is a registered Texas business and carries insurance for your peace of mind.

Which areas do you serve?

Spring, Cypress, The Woodlands, Jersey Village and north Houston, plus nearby neighborhoods. If you’re close by, ask — we may still be able to help.

What if I’m not happy with the cleaning?

Tell us within 24 hours and we’ll come back and fix it, no charge. We’d rather you be happy than have you keep quiet.

How do I cancel or reschedule?

Call or text us at (346) 847-7238 at least 24 hours before your appointment. Same-day cancellations may have a small fee, since we’ve reserved that time for you.

Do you clean offices and businesses?

Yes. We clean offices, clinics, salons and small storefronts, usually after hours or before opening. See our commercial services or request a walkthrough.

How do I pay?

We accept Zelle, cash and major cards. Payment is due when the cleaning is complete; recurring clients can be billed per visit.

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